Legal

Refund policy

This policy applies when sales open. Today there is nothing to buy.

Draft for review. This page is a plain-language draft (version of 11 October 2026). It has not been reviewed by a lawyer and may change before ADVANCED goes on sale.

Not in effect yet. ADVANCED is not on sale, and the BASIC apps are free, so there is nothing to refund today. Below is the draft policy we intend to use once sales open.

Our intention

If you buy an ADVANCED edition and it does not do what we said it would, we want to put that right, or give your money back.

Draft terms

  • Refund window. You can ask for a refund within 14 days of purchase. [Window to be confirmed.]
  • What qualifies. The app does not work as described on a supported device, and we cannot fix it within a reasonable time, or you bought it by mistake and have not used it.
  • How to ask. Email support@khbros.app from the address you bought with. Tell us which app and, if you can, what went wrong. We will answer within a few working days.
  • How we pay you back. To the original payment method, through the payment provider. Timing depends on your bank or card issuer.
  • Pricing model. Whether ADVANCED is a one-time purchase or a subscription is not decided yet. If it is a subscription, you will be able to cancel at any time, and this page will explain how renewals and refunds work. [To be confirmed.]
  • Taxes. Any VAT or other tax will be shown at checkout. [To be confirmed with our accountant.]
  • Your legal rights. Nothing here limits any right you have under the consumer laws that apply to you.

Free BASIC apps

BASIC editions are free, with no payment taken, so refunds do not apply to them.